Processing personal information
Account, billing, and order information is processed to provide the requested services, fulfill purchases, respond to support enquiries, and comply with relevant legal obligations. The applicable legal basis depends on the purpose of the processing.
Your data protection rights
Depending on applicable law, you may request access to your personal information, correction of inaccurate information, erasure, restriction of processing, data portability, or object to certain processing.
Withdrawal of consent
Where processing relies on consent, you may withdraw that consent. Withdrawal does not affect the lawfulness of processing that took place before withdrawal.
Making a request
Send a request through the Contact Us page, identifying the account or order involved and the right you wish to exercise. Identity verification may be necessary before account information can be disclosed or changed.
Retention and complaints
Some transaction information may need to be retained to meet legal obligations or resolve disputes. You may also raise a concern with the relevant data protection authority where applicable.