Using the store
Use the store lawfully and provide accurate information when creating an account, placing an order, or contacting support. Review the product information and checkout terms before purchasing.
Document selection
You are responsible for choosing the standard, edition, language, and format required for your work. Product previews, where provided, contain sample material.
Intellectual property
Standards and other documents are protected by intellectual property rights. Purchase does not transfer ownership of those rights. Copying, printing, sharing, and redistribution must comply with the license applying to the document.
User accounts
Keep your account credentials secure and do not share your password. Contact support if you believe someone has accessed your account without permission.
Orders and delivery
Payments are processed using the checkout service. Digital delivery follows payment confirmation and fulfillment. Refer to the Payment Terms, Shipping Policy, and Refund Policy for more information.
Billing documentation
Order information is available through My orders. Contact support about any additional billing documentation required for your purchase.
Questions about these terms
Contact support before purchase if any product, license, payment, or delivery requirement is unclear. Nothing in these terms excludes rights that cannot be excluded under applicable law.