ISO 22483:2020

Tourism and related services — Hotels — Service requirements

This document establishes quality requirements and recommendations for hotels regarding staff, service, events, entertainment activities, safety and security, maintenance, cleanliness, supply management and guest satisfaction.

The requirements are applicable regardless of their classification and category, and whether the services are provided directly by internal staff or by a subcontractor.

Edition	2020
Published Date	2020
Published By	International Standardization Organisation
Page Count	29