ISO 9004 :2009

Managing for the sustained success of an organization – A quality management approach

ISO 9004:2009 provides guidance to organizations to support the achievement of sustained success by a quality management approach. It is applicable to any organization, regardless of size, type and activity.

ISO 9004:2009 is not intended for certification, regulatory or contractual use.

Edition	2009
Published Date	2009
Published By	International Standardization Organisation
Page Count	46