ISO/TS 18152:2010

Ergonomics of human-system interaction — Specification for the process assessment of human-system issues

ISO/TS 18152:2010 presents a human-systems (HS) model for use in ISO/IEC 15504-conformant assessment of the maturity of an organization in performing the processes that make a system usable, healthy and safe. It describes processes that address human-system issues and the outcomes of these processes. It details the practices and work products associated with achieving the outcomes of each process.